Sep 12

The Death Of Account Management

By Andy Preston | Sales Management

In this article, leading Sales Expert Andy Preston talks about the death of Account Management… and in particular, how many Sales Leaders failure to recognise this vital point – and how this then causes problems in their sales process, their recruitment process and how it negatively impacts on the activity, behaviour and ultimately the sales figures of their sales team!….. Continue reading

Apr 14

Simple Sales Tips – From A Partner Sales Conference On The Vaal River

By Andy Preston | General Sales Tips

I was booked to speak at a client conference recently on the Vaal River, on the border of the Free State in South Africa. It was my first trip to the Vaal River, a very beautiful part of South Africa.

Vaal River
It’s always interesting when I work with clients that sell through Channel Partners, rather than selling direct to the end client themselves. Selling as a Channel Partner has some distinct differences than when you’re selling your own products and services.

So here are some tips on Selling as a Channel Partner.

 

(Note: These tips are based on you being the Channel Partner yourself – if you’re the Vendor interested in how I work with clients who ‘sell through the channel’, then please contact me here…)

Andy’s Sales Tip Number 1 – Don’t Be Afraid To Lean On The Vendor Where Possible!

This is the bit where most Channel Partners go wrong – right at the beginning! Don’t be afraid to lean on the Vendor if necessary! Most will be only too happy to help!

Most vendors will be only too happy to support their Channel Partners. Whether that’s with face-to-face joint visits, telephone or marketing support.

It’s often a good idea to ‘wheel in’ the vendor to face-to-face meetings, to add some ‘firepower’ and gravitas to your own organisation.It can also help when there are multiple people attending from the potential client, and there’s only one or two of you!

Plus, and documentation and marketing material is likely to be better produced by the vendor in most cases, and therefore gives a more favourable impression to the client, and increases your chance of winning the business! So don’t be afraid to lean on the vendor where you can!

 

Andy’s Sales Lesson Number 2 – Don’t Forget To Sell Yourself However!

Even though it’s a good idea to lean on the vendor when you can, that doesn’t mean you can forget about selling yourself!

You still need to get across to the prospect why they should work with YOU! Especially if you are pitching against other agents/channel partners for the same vendor as you! Or similar offerings from a different vendor/partner.

You need to establish YOUR credibility. Why they should choose you over the other people wanting the work. Your experience. Your expertise. Make yourself and what you’re offering irresistible (or as close as possible to!)

And the more potential suppliers the prospect is looking at, the more important this is!

 

Andy’s Sales Lesson Number 3 –Stay In Control

Staying in control isn’t easy in Sales. Especially when you’re a channel partner, and involving your vendor now has 3 parties involved in the sales situation!

You still need to take responsibility for taking control and guiding the sales process however. The vendor is there to assist you, not to replace you! They shouldn’t be taking over the sales process, you should still be leading and controlling it!
Vaal 2 - Andy speech

You need to control the sales process. Where you are at.
What the next step is. What you need to do to get there.
And gain commitment from the prospect to going there too.

Follow the tips above and start to sell like a Stand-Out Salesperson!

 

 

Oct 07

Quick Sales Tips #3 – Are You A Leader Or A Follower In Selling?

By Andy Preston | General Sales Tips

So, are you a Leader or a Follower when it comes to Selling?

This is an important distinction I often reference in my speeches, between a Standard salesperson, and a Stand Out Salesperson.

So How Do We Define The Two?

A Leader (Stand-Out-Salesperson) is someone who ‘leads’ the prospect – challenges their perceptions, gives new ideas, imposes themselves on the sales process, delivers and demonstrates value in the process, and gently ‘leads’ the client to the best solution. #proactive

A Follower (Standard salesperson) is someone who does what the prospect asks, follows their instructions and does what they are told. #reactive

Often you would find the Follower in Account Servicing roles (see my “Account Management Is Dead” blog here for more on this)

So Where Does This Have An Impact?

Here are just a few examples of where it can impact a salesperson….

  • When the prospect asks ‘can you send me a proposal?’ – do you lead or follow?
  • When you get an incoming lead with the specifications to quote – do you lead or follow?
  • When the prospect at the meeting says ‘here is what I would like’ – do you lead or follow?
  • When you get an ‘invitation to tender’ – do you lead or follow?
  • When the prospect says ‘your competitors can do it at x price’ – do you lead or follow?
  • When you get the chance to quote – do you lead or follow?
  • When the prospects tells YOU the price they’re willing to pay – do you lead or follow?
  • When you get told to ‘put everything in an email’ – do you lead or follow?

    So, when it comes to sales, are you and your team Leading or Following?

    Are you and your team standard salespeople? Or Stand-Out-Salespeople?

    red phoneIf you and your team want to find out how to be Stand-Out-Salespeople (not standard salespeople), get in touch here  or
    call +44 161 401 0142 
    and we can talk about how we can get you and your team more like Stand-Out-Salespeople!

    I look forward to hearing about your future sales!

    This article is copyright Andy Preston 2004-2017. To copy or syndicate this or any part of this article, or to use Andy’s ideas, tactics and IP in your company, contact Andy Preston for guidelines.

Sep 01

Video Sales Tips – Are You Building Deal Momentum?

By Andy Preston | Video Sales Tips

Are You Building Deal Momentum?

Andy discusses here why most salespeople struggle to build deal momentum. And why most of their deals ‘stall’ as a result!

Andy’s Global Sales Tips are filmed on Andy’s travels on whatever equipment is close to hand! Be that Phone, iPad, DSLR or whatever. We’ve gone for ‘quality of information’ over ‘quality of video’ in most cases.

More professional quality videos and clips are on other playlists on Andy’s channel. This is about quality of information and speed.

The video below is a YouTube video. If you are one of our clients that has YouTube blocked, Contact us here if you have any problems accessing these. Enjoy!